Virus Removal Is Our Specialty More than 90% of our calls are for Virus or Spyware removal services. Each time we discover a new popular virus we perform a full analysis of the threat and develop our own solution. During our removal services we do not simply run a scan and hope it is cleaned. We use a combination of a quick scan along with manual removal. This means that a technician will look at each and every file running on your computer and research it to ensure that the file is valid. Rogue Antivirus Programs This is the new type of virus that is floating around the Internet. It is a fake program that tries to make it look like an antivirus program scanning your computer and will always comes up with several severe infections. Everything that gets detected is actually fake, and is only a tactic used to scare you. The goal of this virus is to make you think it is helping you find Viruses and will request that you purchase the full version of the program for cleaning. However, it is this program itself that is the only virus running. Purchasing the software does nothing, and will still leave you with the virus. After making the payment, there is no way to contact the company. We suggest that you contact your credit card company immediately and file a billing dispute for a refund. How Can We Help? Our technicians clean viruses and learn about new threats on a daily basis. We will go through your entire computer to ensure that by the time our service is complete you are 100% virus free.

Antivirus Action Virus - Fake Program

Virus Removal - Ransomware Ransomware is especially dangerous because the newest ransomware anticipates a computer experts repairs and immediately erases the computer files. There is really no way to know which ransomware you have until it’s too late. If you try to repair your computer yourself be sure you do not try system restore or restore a backup copy because the ransomware will detect you are attempting to erase it from your system and will immediately erase your files and infect your backup copy. In most cases system restore is deactivated so you cannot even do systems restore. The way we defeat this ransomware is to boot the computer from a USB running windows 7 on the USB with the latest malware programs. First we run the malware to get rid of the virus and close any open ports, then we copy all your files to the USB drive. This manner of repair never even starts your computer’s operating system (Windows) so the virus can not erase your files. Other computer repair companies boot from a USB drive as well but do not have the ability to save your files in most cases. Don’t be embarrassed to call for help a police department in Mass. paid the ransom so their files would not be erased